I'm a user advocate and business designer with a high level of emotional intelligence. Most recently, I led the development of two new products at CVS Health, resulting in over $40 million in savings and significant improvements to the user experience. Before CVS, I did innovative and transformative work on Ensono's client portal in the IT Managed Services space.

 

I use my B.S. in Psychology from the University of Illinois at Urbana/Champaign as the foundation of my user research practice. I have been an amateur artist since childhood, and possess a keen attention to detail. I'm a visual thinker and have a penchant for whiteboarding and leading collaborative discussions with teammates.

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I'm an outcomes-based thinker and understand how to set conditions to achieve a desired effect. Most importantly, I'm good with people and understand how to lead groups, both large and small, towards results. Due to federal lawsuits that have directly impacted my work, I'm back on the job market and looking to contribute to your team's success. If you need a great problem solver, hard worker, and team player added to your team, please contact me to discuss my qualifications in more detail.